By Shiv Sundar, Co-Founder and COO, Esper
At Esper, our first priority is our employees’ health and well-being.
We quickly switched to working remotely as a response to the Pandemic. Apart from working on projects and maintaining business as usual, we also continued to host monthly hack days virtually, which helped to keep the team in good spirits.
While we are still largely working remotely, we are gradually returning to the office. Currently, we have a limited, rotating schedule in place wherein our teams take turns to collaborate face-to-face on alternate weekdays. We have strict guidelines in place to sanitize our office as well. We plan to maintain this balanced model of remote work and office hours until physical attendance is a completely safe option.
The global pivot to remote work was a valuable reminder for organizations to always have a backup plan in place. The New Normal will emphasize the need for IT resilience and cyber hygiene in every organization. Going forward, we will see businesses be more strategic about technology performance and look beyond just using cyber hygiene to avoid risk.
It will be embedded into the very structure of businesses as a staple to ensure business continuity and seamless customer engagement. A strategic and resilient IT infrastructure system will be a key feature in defining the New Normal for businesses, regardless of their size.”
